The car's transmission had serious issues

The car was not arranged in advance. Upon arrival, we were informed that the originally booked model was unavailable. We waited a long time for another model to be arranged.

The actual rental company is Hertz.

It was clearly a Hertz car, but I was directed to Apollo and ended up spending 30 AUD on taxis. Called three times and no one answered.

We arrived at the airport late at night and noticed that the car had several dents and scratches, which were hard to see in the dark. Most of these were discovered the next day. The tank wasn't full upon pick-up, and the attendant assured us it would be noted. However, when returning the car, this caused issues since it wasn't recorded in the system. We had to explain for a long time. Luckily, we had full insurance and didn't inspect the car's condition thoroughly. APOLLO cars are picked up at the HERTZ counter, and the service was not very friendly, especially during the return process.