Our language skills are not very good, but the gentleman handling the car rental was very patient. If we didn’t understand something, he would explain it in a different way. We had 3 large suitcases and initially rented a Q3. He pointed out that the suitcases might not fit, so we switched to a Q5, and everything worked perfectly.

There were many people, and the waiting time was very long.

Not many people, barely had to wait in line, picking up the car was very smooth.

There are self-service machines, so the process was pretty quick.