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Live chat Email us Service Code: 7743945123
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Reviewed: Tue, Jul 25, 2017
About Alamo: 2.0 /10
We are 4 adults and 2 kids, and rented a 7-seater SUV on a car rental website. When we arrived at ALAMO in the USA, they told us the trunk space wasn't big enough and asked us to pay $490 to upgrade to a Dodge minivan. When we requested to see the car, they said none were available at the moment. We called the car rental website's customer service to negotiate, but the rental company's attitude was very impatient. Because we were pressed for time, we had to pay the $490. Including the ¥4152 paid on the website, renting the car for 6 days cost over ¥7000. We felt cheated!

Relevant Reviews on Alamo Los Angeles International Airport

Winni Law

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Reviewed: Wed, Mar 21, 2018
About Alamo: 8.0 /10
If it's not self-service pickup, the staff will try to sell insurance and have a bad attitude if you refuse to buy.
About QEEQ: 10.0 /10

Meredith Juliana

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Reviewed: Thu, Oct 12, 2017
About Alamo: 6.0 /10
Self-service machine, quite fast

Ethel Conan

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Reviewed: Mon, Oct 9, 2017
About Alamo: 8.0 /10
The process was very convenient and took only 10 minutes for pick-up and return.

M.Rizvi

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Economy | Mitsubishi Mirage 2 Doors or similar
Reviewed: Tue, Sep 10, 2019
About Alamo: 9.7 /10
Good company. Good car.
About QEEQ: 10.0 /10

G.Nebert

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Full Size | Ford Fusion or similar
Reviewed: Thu, May 30, 2019
“Average”
About Alamo: 6.7 /10
Found the desk staff treated me like just another number and did not care. Choice of cars was excellent.
About QEEQ: 8.0 /10

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