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Live chat Email us Service Code: 6142931169
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Reviewed: Mon, Dec 25, 2017
About Apex: 8.0 /10
1. Service Experience: The process of picking up and returning the car was relatively smooth, and the service staff were very nice. 2. Pick-up and Return Location: The return location in Adelaide is relatively far from the airport. After returning the car, you still need to take a taxi to the airport. I suggest those returning cars in Adelaide do it in the city and then proceed to the airport by bus. 3. Car Condition: The car model was relatively old. I got a Mitsubishi SUV that had been driven for 140,000 km. During the trip, the gear indicator flashed, and the car lost power, eventually becoming unresponsive to the gas pedal. Turning the car off and on again didn't help. I checked the oil level, coolant, and dashboard indicators, all of which were normal, and the engine didn't overheat. After waiting by the roadside for more than 20 minutes, the car started again, but the gear indicator continued to flash. The maximum RPM was 3000, and it couldn't sustain acceleration. After driving for a while, it returned to normal... The cause remains unknown.

Relevant Reviews on Apex Melbourne City

Gordon Russell

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Reviewed: Tue, May 8, 2018
About Apex: 10.0 /10
It took a bit long to pick up the car, but the staff at the counter were very nice and friendly.
About QEEQ: 10.0 /10

Frank Milton

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Reviewed: Sat, Aug 11, 2018
About Apex: 10.0 /10
They try their best to be helpful.

Dennis Hope

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Reviewed: Sun, Feb 25, 2018
About Apex: 6.0 /10
The staff didn't speak Chinese and I don't speak English, so communication was slow. They were somewhat impatient.
About QEEQ: 10.0 /10

Ped MEd

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Fri, Jul 12, 2019
“Congratulations! You exceeded my expectations!”
About Apex: 10.0 /10
I rent cars wherever I travel! Apex just became my #1. I have never seen such respect for customers, from the moment of pickup (front desk) up to the end! Polite and smiling people! All the other companies have hidden payments for the last moment; NOT with Apex! Congratulations! You exceeded my expectations!
About QEEQ: 10.0 /10
Easy and accurate booking process! Congratulations!

B.Gonsalves

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Mini Van | Hyundai Imax or similar
Reviewed: Fri, Jul 20, 2018
“Perfect experience except 4 unexpected $3K deposit for Vic customers.”
About Apex: 8.2 /10
Like: process went smoothly
Dislike: Not hearing about the $2750 charge for vic customers despite reading all the terms and conditions.

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