Although they did try to sell insurance, it wasn't incessant and the staff remained very polite.

Very convenient, but we had to wait a long time to get the car. People who arrived later than us got their cars first. We were constantly asked to wait with no explanation.

Lightly bumped the bumper, it dented, and they charged me 500 CAD. Damn...

The car rental location is close to the airport, making it convenient to pick up the car.

The staff were friendly and clearly explained the vehicle's condition. They were also very patient when helping with the return process. Although the provided car model was different from the one I booked, it was even better. There were no additional sales or unclear charges.