We originally booked the car for 7pm. Since our flight transfer went smoothly, we arrived three hours early. The gentleman at the car rental was very friendly, and the process was simple and quick.

Very convenient, but we had to wait a long time to get the car. People who arrived later than us got their cars first. We were constantly asked to wait with no explanation.

I originally booked the most expensive full-size Jeep, but was given a Chevrolet Equinox instead. I thought they were the same class so I didn't mind. After returning home, I found out that the Chevrolet Equinox sells for only a bit over ten thousand dollars domestically. If I had known, I would have booked a much cheaper small-sized SUV!

Overall satisfied.

It's okay. When I arrived, my requested car wasn't available, but they provided one at the same price. However, the one I got had a higher engine displacement and used more fuel.