Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.

When we picked up the car, we encountered a staff member who tried to push insurance on us. Fortunately, we had done our research and found another staff member to assist us.

Not flexible and friendly Don’t give you the car booked and tried to get you an upgrade at astronomical prices

Platform ok but should warn better on quality of car providers

The staff aggressively recommended a policy costing over $50 per day. Very unpleasant!

Alles sehr ok