Very good

I booked a Jeep Grand Cherokee, but they gave me a selection of very poor SUVs. In the end, I could only choose a Mitsubishi Outlander, an SUV that costs less than 200,000 RMB in China and has very poor power. I paid a lot extra to choose a Grand Cherokee. If cheap and expensive cars are treated the same, then why differentiate them during booking??? Very unreasonable.

The service attitude was very poor, and they demanded us to upgrade to a larger car and purchase additional insurance.

Very convenient, there's a self-service kiosk.

Reserved a mid-to-large SUV Jeep Grand Cherokee or similar, but only JEPP Compass and FORD EDGE (rental car introduction says similar level should be Explorer) were available. Downgraded without price reduction, lots of upselling, such as paying for upgrades, GPS, insurance, etc.