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Not as expected!!!

Reviewed: Tue, May 28, 2019
About Avis: 8.0 /10
As my reservation was for small SUV, when I arrived at Avis dest the reception guy tell me that there were no Small SUV cars in there branch so they going to give me a similar car. Anyway, they have provided me with a Peugeot 308. I thought it is not falling into the Small SUV category and I spent about 5 min arguing with them with no progress in it. Since, I was in hurry, I stopped arguing with them and took the car, which fortunately was enough for our luggage, and hit the road. I have rechecked your website to see weather I was correct when I thought the car was not falling into the same car I was reserved in the first place and I concluded to the fact that the car provided by Avis is to consider as Compact which means not upper level than the small SUV. I don't know why they down graded my car but that is to you know. I look forward to hearing from you.
About QEEQ: 8.0 /10
Compact SUV | Opel Crossland X or similar

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Spencer Toland

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Andy

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Reviewed: Fri, Dec 9, 2022
“Excellent service all round.”
About Avis: 9.0 /10
Counter staff were excellent and the drop off was so quick and easy. The shuttle bus was great too , can’t recommend Avis Heathrow enough.
About QEEQ: 10.0 /10
Made our booking from Australia incredibly easy and great value.

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