The process is simple, just confirm the contract details before signing. Once you get the rental form, find the designated parking spot, the keys are in the car, and you can drive off.

Very satisfied

There were quite a few people, but fortunately, the car rental service counters at San Francisco Airport are numerous. A short wait was all it took.

Thrifty overbooked their rental cars, which caused we waited more 2 hours. The staff solicited me to raise cost to upgrade car & get car soon, otherwise there will be 2 more hours waiting. I provided my phone number to get their notice. After 2 hours waiting by the counter, they did not inform me the car was ready until I approached asked the staff, then he said my car was ready....

The category of car booked was not available and had to pay extra

Rate was not very beneficial for the car I got