The staff was quick and responsive, the pick-up and drop-off were efficient, and the location was very easy to find. The car handover process was relatively fast.

Tried calling 3 times for pick up at airport, each time no answer. I had to rent a car from a different agency after pre-paying Easirent.

Easirent has not yet refunded the deposit of 2100 euros they charged.

We had a little trouble figuring out where to meet the shuttle to the pick-up point but we eventually figured it out with a couple phone calls to the Easirent people. I called again before we dropped the car off to inquire about tolls and they were able to help as well. However, in each phone call, they were in a hurry to get off the phone which meant I had to repeat my questions because they didn’t take the time to listen the first time.

Need to advise customers at check in the time it may take from drop off the airport terminal. There seems to be only one van so fir us it was about a 25 min wait, which is a long time if you are in a rush. You could walk to the terminal in less time.