The lady at the rental counter was very friendly and talkative. Later interactions with other staff, including during the return process, went smoothly without much waiting. Thumbs up!

Quick pickup and drop-off process. Drop-off had some hiccups but was overall smooth.

Easy pickup, specifically noted it's a diesel car

They blamed me for past car damage. When I rented the car, I pointed out the scratches, and the staff told me minor scratches didn't matter. In the end, they charged me 3300 AUD when I returned the car home. This company is a scam. I will never rent from them again. Their integrity is terrible.

Highly recommend, staff were nice and gave us an upgrade, smooth pick up and drop off, no hassle