Quick and efficient car pickup.

The wait time in line was too long.

In the first check in point staff promised me to upgrade a larger car but although I waited about an hour the garage people couldn’t get are promised car but they gave me the same category SUV. Simply they made me wait an hour but didn’t keep the promised car size

Thrifty didn’t have a hybrid car when I came for pick up. They offered a full size car. I don’t want to wait any longer due to long flight plus time zone difference. The receipt shows a few dollars more than the reservation. I am okay with it. The car is in good condition and very clean. However, when I returned the car, I got a receipt that charged double the reservation amount. The per day rate went up to $45 instead of $30 at reservation. I was in rush catching up the flight, that had no time to argue with Thrift. Very annoyed.