Very smooth but be prepared to wait s long time.

Vehicle model information is not transparent.

The service was really slow. I had an appointment to pick up the car at 8 AM on June 6th, but only got the car around 9:30 AM. I rented the car for seven days, so if I picked it up at 9:30, I should have returned it before 9:30. However, they still required me to return it by 8 AM, and charged me nearly 30 euros for an hour delay.

The wait time wasn't long, but most of the time was spent trying to upsell insurance or vehicle upgrades!

At Barcelona International Airport, this Budget company added comprehensive insurance fees without informing the customer. They used the customer's electronic signature without permission and engaged in deceitful practices, making it impossible to file a complaint. Although the amount of money involved is not large, their behavior is very malicious.

They kept pushing insurance for a long time when I picked up the car, even though I said I had already bought insurance. The fuel cost issue after returning the car is still not clarified.