The staff did not try to sell us any insurance. They just asked how many people we had, and upon learning that we had a larger group, they recommended a bigger car. At first, I thought it was a sales tactic, but they showed us the car we initially booked—it really wasn't big enough for our luggage. We ended up paying extra to upgrade to a larger car. Not sure if there was a discount, but it was sufficient.

Excellent!!!!!!

The shuttle bus instructions were unclear, causing my family to wait for half an hour to get on the bus.

Convenient, fast, and good vehicle condition.

The staff at the rental company knew I completed the rental process through the self-service machine without needing to queue, saving me a lot of time.