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Search for Enterprise Car Rentals in Hamburg

No premium available and downgraded

Reviewed: Thu, May 23, 2019
About Enterprise: 7.3 /10
I'd booked 'Premium' which refers to LDAR, instead they only had a downgrade ready for me (FDAR). They said they could not get any premium, but then they also did not notice me before pick-up, giving me the chance to rebook at another company. I called the station next day to lett them check for a possible switch of cars at another town where I stayed over weekend, but they never rang me back.
Audi A6 image
Enterprise
Hamburg
Germany
Premium | Audi A6 or similar

Relevant Reviews on Enterprise in Germany

Elijah Belloc

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Enterprise
Dusseldorf Airport(DUS)
Dusseldorf
Germany
Reviewed: Mon, Jan 29, 2024
About Enterprise: 8.0 /10
No notable service, but at least it wasn't crowded.
About QEEQ: 8.0 /10

Ruth Moore

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Enterprise
Frankfurt Airport(FRA)
Frankfurt
Germany
Reviewed: Tue, Oct 30, 2018
About Enterprise: 10.0 /10
Efficient service
About QEEQ: 10.0 /10

Sibyl Occam

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Enterprise
Munich
Germany
Reviewed: Sat, Aug 11, 2018
About Enterprise: 8.0 /10
The service and attitude were excellent, but the refueling aspect was not satisfactory. The car was half full when we picked it up. The staff suggested that we pay over 100 Euros so we wouldn't have to return the car with a full tank. They also claimed that fueling up through them would be cheaper than outside. We agreed, but it turned out refueling outside wasn't that expensive. We spent less than 40 Euros to fill half the tank. We felt deceived in this regard.

Nydia Huntington

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Enterprise
Dreieich
Germany
Reviewed: Tue, Nov 28, 2017
About Enterprise: 8.0 /10
Sometimes there were no cars available, and I had to go to another location to get one. Plus, I had to buy insurance, making the total cost similar to the rental price.

Paula Winifred

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Enterprise
Berlin
Germany
Reviewed: Sat, Aug 13, 2016
About Enterprise: 8.0 /10
The Turkish staff member's attitude was a bit off-putting, but everything else was satisfactory. I booked a Golf and got a free upgrade to a brand new Audi A3 with navigation. Extremely happy with that. Oh, the free GPS didn't have a signal. I was going to give full marks but deducted one point for this.

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