It wasn't the car model I wanted, and it was much worse than what I requested.

Very satisfied, pick-up and drop-off are very convenient. I will choose ALAMO rental car company again.

We picked up the car at San Francisco Airport. The staff handling the pick-up kept insisting that I buy full insurance, even though I already purchased an additional insurance from ZuZuChe. The rental came with plenty of insurance, but he said it wasn't enough. He asked which cities we were visiting, and when I mentioned Las Vegas, he charged an additional fee of around $2 per day, saying that if I didn't pay it now, I would have to pay it in Las Vegas. During our trip to and from Las Vegas, we didn't encounter any such charges, and my friends in the US hadn't heard of this either. Up to now, I have no idea what the extra charge was for. Returning the car in Los Angeles was fairly smooth. We rented a minivan, and the car condition was okay. However, it wasn't very clean inside when we picked it up, and only the USB port on the main dashboard worked, making it inconvenient to charge mobile WiFi or phones in the car.

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Overall, this company offers good value for money. They provide a free additional driver, but they kept insisting that I add insurance, saying QEEQ is just a travel company and can't cover their car insurance. I kept refusing, and they were not happy, speechless!