The car was very new, clean, and in excellent condition! There were no issues during the whole trip. Great experience!

They took a $200 deposit from me without mentioning when it would be refunded. My friend rented from the same company and wasn’t charged a deposit, so it felt unfair.

Great service attitude, simple procedures

There might have been communication issues between the rental car platform and HERTZ. At the store, the staff kept pushing additional insurance on me, even though I had already paid for full insurance online. The HERTZ staff just kept shaking their head, saying they couldn't see it. Since I was in a hurry, I didn't argue and ended up buying extra insurance. So, don't just focus on so-called big brand stores and their so-called low prices. Always clarify everything, or you might waste money.

Pretty good! The staff were very friendly.