Mucha lentitud a la hora de entregarnos el coche. El hecho de tener que entregar el coche fuera de la hora de recogida en alquileres de corto tiempo es un problema porque entregarlo antes supone un perjuicio para quien lo alquila. Las alternativas no son buenas o costosas. En mi caso no tuve mas remedio que llevar mi coche al aeropuerto pagando el coste de entrega en oficina diferente Pero tengo que decir a su favor que en este momento parece que me han retirado el cargo en la tarjeta.

En la plataforma todo muy bien.

I was upgraded to a medium-sized car because the car I'd booked needed extra cleaning. They were great about explaining the car's controls and how to return the car out of hours. No pressure to pay for extra insurance or anything like that either.

Take long time to pickup cars because the service personnel persuade to upgrade and cross sell insurance. The car also have few scratches on bumper and fenders during my pickup.

After a long haul overnight flight I was horrified to find almost 20 people in front of me waiting to collect a car. The process took almost 1.5 hours. The staff were polite but there were just 3 people working and a wait of this length was extremely frustrating and totally unacceptable. Poor show and very unprofessional for an international company.

Yes the car was excellent, the staff were professional and Friendly and very helpful