Pickup and drop-off were very quick. The staff simply asked if additional insurance was needed, and after declining, they moved on and completed the rental process promptly.

Overall acceptable. The car was quite new with just over 7000 kilometers. When I called after arriving at the airport, no one answered, so I went directly to the bus stop to wait for the shuttle, which was a very bad experience. Returning the car was straightforward; just drove into the return point. The staff didn’t say much, and I haven't received the bill yet. I'll check if there are any extra charges once it arrives.

It's a small company located outside the airport, making returning the car convenient, with a shuttle to the airport. But it's limited to the airport; I stayed at the airport holiday inn and asked if they could pick me up at the hotel, but they refused unequivocally. I had to call a taxi to get to the company. The car wasn't very new, but the price was cheap. However, the AUD 300 deductible even with full insurance is not good. It's better to choose big companies like HERTZ that offer zero-deductible insurance.

My phone fell from jacket pocket in the shuttle bus. I didn't discover missing until after airport security. I rand East West and they made a special trip back to the airport drop zone to return it .

Car was great, low km corrola. Service was exce

Easy. Helpfiul. Good value