The service and attitude were excellent, but the refueling aspect was not satisfactory. The car was half full when we picked it up. The staff suggested that we pay over 100 Euros so we wouldn't have to return the car with a full tank. They also claimed that fueling up through them would be cheaper than outside. We agreed, but it turned out refueling outside wasn't that expensive. We spent less than 40 Euros to fill half the tank. We felt deceived in this regard.

Due to a sudden train cancellation, we had to rent a car from Dresden to Berlin on October 6th because we needed to catch a flight back home from Berlin Airport. Although our last-minute booking was confirmed, the rental company couldn't provide a vehicle on such short notice. Realizing our predicament as a group of six, a very kind employee from the rental company helped us call and arrange for a taxi, and we finally made it to Berlin Airport. We are very grateful for her kind assistance!

The service was good, and the car was in great condition. However, I booked for 180 euros on QEEQ, but ended up paying 206 euros at the location. Couldn't understand why the price increased, so I just paid the extra and took the car.

Always friendly and helpful

Easy to say use, very good price and follow up

I'd booked 'Premium' which refers to LDAR, instead they only had a downgrade ready for me (FDAR). They said they could not get any premium, but then they also did not notice me before pick-up, giving me the chance to rebook at another company. I called the station next day to lett them check for a possible switch of cars at another town where I stayed over weekend, but they never rang me back.