Highly recommended, very enthusiastic service, no hidden charges, quick vehicle return inspection.

They made a mistake with my order and charged me over 500. I had to show them the order to fix it and finally got the right car type.

The number of airport shuttles is relatively fewer compared to other companies, but everything else is great. The self-service kiosk for picking up the car is very convenient.

Booked a mid-to-large SUV like Jeep Grand Cherokee or similar, but only had a Jeep Compass available. There were downgrades without price reductions and a lot of upselling, such as paying extra for upgrades, adding GPS, and extra insurance.

Our flight arrived on time and we had a very small wait for the transport bus at LAX to take us to the rental area. We were processed quickly and given our choice of cars which is one of the main reasons we have chosen Alamo for our past few trips. Everything was explained well and we were on our way within a few minutes.

Booking was straight forward and easy. The price didn't change and to be honest I didn't bother comparing so don't know if that worked. Simple to use.