A very good car rental company

The free shuttle was quite convenient. However, when picking up the car, the staff kept insisting that we buy full insurance, claiming that our coverage was insufficient and didn't include roadside assistance. Initially, I didn't want to add any more insurance, but my husband was concerned about potential issues if we didn't, so we ended up adding one, which cost about $30 more than what we had initially paid on the platform. They also tried to get us to pay $40 for a full tank of gas, which I refused. We found out later that there were nearby gas stations where filling up didn't cost nearly that much. The pick-up and drop-off process was quite smooth, and the car was fairly new.

Dollar needs more workers during peak travel, waiting over 1 hour was rough

Like: Had the choice of Toyota Corolla, Hyundai Elantra, and Kia Soul. After sitting in all, I selected the Kia Soul because of the excellent visibility, easy to get in and out and great driver seating position. I am 6ft tall and I was not cramped. Everything is easily accessible from the driving position. Driving is easy with a responsive motor and transmission. 3 driving modes for all conditions. We drove in town, Interstate and Highway and covered 400miles in 3days. I was very impressed with the performance and economy.
Dislike: Nothing.

Like: The ease of renting and efficiency/pleasant demeanor of service rep.
Dislike: Extension was a bit pricey.