There were many people, and the waiting time was very long.

The staff were efficient and very friendly.

Very convenient. Just bring your printed order and necessary documents to easily pick up the car. The downside is the waiting time can be a bit long, and the car model you selected might not be available, prompting them to suggest higher-grade options for an extra cost.

Quick and convenient pick-up and drop-off, and the car was in good condition.

The procedures are quite simple, which is great. It would be even more convenient if the self-service system had a keyboard for car rental customers! The staff typically suggest upgrades or insurance purchases. They might seem displeased if you decline, but it’s understandable.