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Search for Hertz Car Rentals in Melbourne
Reviewed: Mon, Nov 9, 2015
About Hertz: 8.0 /10
The service was quite enthusiastic. The entire process took about half an hour, and I waited in line behind three people. When inspecting the car, I found a small dent under the trunk. I informed the Hertz staff, and they indicated that such a small scratch, about the size of a finger, was not an issue. Later, I saw in the rental documentation from Hertz that it specifies the size of damage that requires a claim.
About QEEQ: 8.0 /10
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Hertz
Melbourne Airport(MEL)
Melbourne
Australia

Relevant Reviews on Hertz MELBOURNE APT

Molly Ann

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Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Oct 9, 2017
About Hertz: 10.0 /10
Both the rental and return processes were very straightforward. If the reserved car is temporarily unavailable, they offer a free upgrade to a higher-level car.
About QEEQ: 10.0 /10

Griffith Anderson

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Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Aug 23, 2017
About Hertz: 10.0 /10
Pick-up at the airport and drop-off in the city center was easier than expected. The return process was quick as well, just drove into the parking lot. The car was in good condition, and with full insurance, we had peace of mind while driving.
About QEEQ: 10.0 /10

Lionel Johnson

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Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Feb 23, 2016
About Hertz: 4.0 /10
Low efficiency. Due to incorrect data from the rental company's customer service, the seven-seater car we booked turned into a five-seater. We waited forever for the car wash. We found out they gave us the wrong car after half an hour, then the staff contacted the rental company customer service to exchange it, and we had to wait another half hour. So frustrating!!!

Alger Washington

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Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Aug 27, 2015
About Hertz: 6.0 /10
The queue to pick up the car was very long. However, the service was very enthusiastic. There were no Chinese-speaking staff, but they had prepared Chinese translation documents for key communication topics (car models, insurance, etc.), which were clear enough to understand.
About QEEQ: 10.0 /10

Sabrina Salome

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Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Sep 24, 2015
About Hertz: 10.0 /10
Very good, the service was excellent, they always had a smile.
About QEEQ: 10.0 /10

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