Good service.

The front desk staff at Alamo in Toronto were very professional. They went through their terms one by one and tried to upsell various products. Since I had already bought comprehensive insurance on QEEQ, I said 'no' to everything, and they didn't give me a hard time. At pickup, they initially gave me a small Ford SUV, but I refused it since it wasn't what I had booked. After insisting, they switched it to a Nissan Rogue, which I preferred. Thus began my journey across North America.

The lack of Chinese service resulted in buying insurance on Zuzuche and then repurchasing it locally. When returning the car with a full tank, they still asked for fuel payment, but it was resolved smoothly through Zuzuche customer service without extra charges.

Almost no waiting in line.

This is my first time renting from this company. The car was in excellent condition, and the staff was very friendly.