The service attitude was excellent, and the explanations were very detailed.

Quick process and good vehicle condition.

The white guy was very patient and incredibly friendly. We even got the car a bit earlier.

The service is excellent! When we arrived, all documents were ready, making the car pickup very simple and fast. The vehicle is very new and performs well. When returning the car, we left the keys at the hotel reception next door as agreed, even though it was outside their working hours. The next day, Hertz called to confirm the return details, showing great credibility. The toll bill was sent via email later, very clear with no extra charges. Also, no need for a driver's license notarization.

Very nice car, almost new Hyundai Ioniq 5 instead of VW ID3