Very convenient, they eventually arranged the exact model I wanted.

It was a great self-drive experience.

Very convenient and the service is also good!

Very convenient and friendly. They helped us with our luggage without expecting tips. They even allowed us to place large items (like a golf bag) near the front door. There are also self-service options for the paperwork.

ALAMO's basic services are adequate, with shuttle buses and decent online customer service. However, they didn't provide sufficient information about the car and its location. The parking lot staff were also inadequate and unclear, merely suggesting to pick any car. Follow-up inquiries about refueling were difficult as their phone lines were almost never answered.