I returned the car with a full tank as required by the platform, but I was forcibly charged over $80 for fuel on my credit card when I received the bill. It was very disappointing.

Pretty good, they gave us a Nissan Rogue to drive.

They attract customers with low prices, resulting in extremely long queues. You have to wait at least 40 minutes, while other rental companies almost have no queues. Because of the crowd, BUDGET's staff were rude and deceived customers!! I had already chosen insurance and paid in full online. After waiting for a long time, I was in a hurry to pick up the car. However, the counter staff aggressively sold us insurance. We said we didn't need it, but they still made us sign and charge an amount equal to the 5-day rental fee. It's terrible.

There were quite a few people when I rented the car, so I waited for a bit. Returning the car was very quick and the service was warm.

Really great! Renting a car in the US is very convenient!