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Live chat Email us Service Code: 8430488267
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Reviewed: Fri, Oct 16, 2015
About Hertz: 8.0 /10
Hertz is located a bit far, but there's a shuttle bus which helps. I came from Terminal 5, the queue was short in the morning, and I got the car quickly. The service was alright, but they recommended too many things. You need to say No to everything, especially when they emphasize that fuel prices are cheaper than the market. If you ask whether you can get a refund for any leftover fuel, they say no. I almost got fooled. It's hard to return the car with an empty tank precisely. Also, after getting the car, carefully check its condition. I found a few scratches that weren't noted in the inspection report, so you need to inform them yourself.

Relevant Reviews on Hertz HEATHROW APT

Leif

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Reviewed: Mon, Feb 10, 2025
About Hertz: 10.0 /10
No queue, and the airport shuttle bus is very convenient.
About QEEQ: 10.0 /10

Astrid Owen

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Reviewed: Fri, Aug 22, 2014
About Hertz: 10.0 /10
Very fast and organized
About QEEQ: 10.0 /10

Webster Benedict

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Reviewed: Wed, Nov 12, 2014
About Hertz: 10.0 /10
The service of Hertz was very good and patient. Although we had some trouble getting from the airport to the store, we eventually rented a satisfactory car.
About QEEQ: 10.0 /10

Ik from Galway

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Small SUV | Vauxhall Mokka or similar
Reviewed: Mon, Nov 1, 2021
“Smooth painless process”
About Hertz: 10.0 /10
Good service
About QEEQ: 10.0 /10
Worked very well

D.Fisher

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Tue, Jul 16, 2019
“Good check in getting the car but slow hand back and attempt to bill me extra which was not correct.”
About Hertz: 7.3 /10
They could not check the car in quickly as it was a 30 day hire. I was there for almost an hour and a half whilst their computer gave problems. They then tried to bill me one day extra at a high day rate when I actually handed it in a day early! They then corrected this but I must look at my statement next month to ensure they did not bill me extra.
About QEEQ: 9.0 /10

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