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Live chat Email us Service Code: 5299116169
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Reviewed: Fri, Oct 16, 2015
About Hertz: 8.0 /10
Hertz is located a bit far, but there's a shuttle bus which helps. I came from Terminal 5, the queue was short in the morning, and I got the car quickly. The service was alright, but they recommended too many things. You need to say No to everything, especially when they emphasize that fuel prices are cheaper than the market. If you ask whether you can get a refund for any leftover fuel, they say no. I almost got fooled. It's hard to return the car with an empty tank precisely. Also, after getting the car, carefully check its condition. I found a few scratches that weren't noted in the inspection report, so you need to inform them yourself.

Relevant Reviews on Hertz HEATHROW APT

Leif

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Reviewed: Mon, Feb 10, 2025
About Hertz: 10.0 /10
No queue, and the airport shuttle bus is very convenient.
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Sun, Oct 6, 2019
About Hertz: 6.0 /10
At pickup, they said no cars in the same category were available, we had to upgrade. If not, we would have to wait for four hours, but I arrived at 8 PM, so I had to upgrade and ended up paying an additional £1000 for the 16 days.

Webster Benedict

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Reviewed: Wed, Nov 12, 2014
About Hertz: 10.0 /10
The service of Hertz was very good and patient. Although we had some trouble getting from the airport to the store, we eventually rented a satisfactory car.
About QEEQ: 10.0 /10

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Premium Wagon | Audi A4 Estate or similar
Reviewed: Mon, Jan 13, 2020
About Hertz: 5.7 /10
They tried to charge more for changing a new car. First they said free offer then put extra charge on it
About QEEQ: 8.0 /10

I.Murphy

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Compact | Vauxhall Astra or similar
Reviewed: Fri, Apr 26, 2019
“Very smooth and easy. Polite staff. Good car. Highly recommended”
About Hertz: 10.0 /10
Excellent. So easy. Transfer from T2 to Hertz, counter service, the car itself and the drop off. Perfect. Will def use again
About QEEQ: 10.0 /10

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