Expensive.

I ordered a Jeep Cherokee or similar SUV and explained I was going up the mountains to ski but I was only offered a choice of 3 x Chevy Equinix's that were just Front Wheel Drive. The counter staff tried to sell me extra insurances, a tank of fuel and an upgrade to a 4 x 4 which I declined. I kind of had he last laugh though as I then needed to do 750 mile detour to get back to SFO because I wasn't given a 4 wheel drive and fotunately the hire was with unlimited mileage

All good ... But certainly would prefer an option that guarantees me a 4x4 even if that is a little more than a 2 wheel drive SUV especially for when I go skiing

Ended up hiring a larger car as we had increased luggage and car we had planned to hire was same spec as what we had at home which would no way fit everything in. Wasn’t cheap overall, bur given good daily price on increase. Service was fantastic and went out of their way to assist with child car seats etc.

All worked easily.

Like: The car was clean and operated very well.
Dislike: They tried to upsell and the vehicle I was given was not what Ihad reserved.

Like: Nice Car - Friendly Staff
Dislike: long signing in for car plus all the paperwork and credit checking

Like: The previous time I rented with you it took almost an hour to get the car - the line was quite long and moved slowly. This time was a breeze, and there was one person functioning as a concierge which made it even easier. Also, I got upgraded to a snazzy new car. Wheeee!
Dislike: nothing.