The staff service was pretty good overall. However, there were a few minor issues that caused some inconvenience. At Fukuoka Airport, I had to make a phone call, but there were major issues with the front desk phone line—calls couldn't connect properly, and even when connected, voices couldn't be heard. It took half an hour to successfully make the call. Additionally, I had to take a shuttle van to the rental store. Another dissatisfaction was that the actual rented vehicle was completely different from the one shown in the photo. Due to time constraints, I had no choice but to settle for it.

Very good.

The process was smooth.

Overall good

The rental route suggested by online users is totally accurate! After exiting the airport, walk for 2 minutes to 11B. The staff will give you a number tag, and a free shuttle bus will take you to the office.