Excellent

Very satisfied

The service and attitude were excellent, but the refueling aspect was not satisfactory. The car was half full when we picked it up. The staff suggested that we pay over 100 Euros so we wouldn't have to return the car with a full tank. They also claimed that fueling up through them would be cheaper than outside. We agreed, but it turned out refueling outside wasn't that expensive. We spent less than 40 Euros to fill half the tank. We felt deceived in this regard.

The staff at Dusseldorf airport were very friendly and provided clear directions to the car pickup area. We got an Audi A3, which was in excellent condition with powerful acceleration. The gas station nearby was very convenient.

Enterprise's service was excellent, the procedures were simple, and the fees were relatively cheaper compared to larger companies. Upon arrival in Germany, we were given a free upgrade to a better model as our reserved car was unavailable. We were very satisfied.

It was a very nice experience, everything was very smooth and fast