Excellent

Finding the ENTERPRISE in Cologne was very difficult; it's inside a car market, not by the roadside. It was snowing on the day of pickup, but since there was no line, the process was very quick.

Sometimes there were no cars available, and I had to go to another location to get one. Plus, I had to buy insurance, making the total cost similar to the rental price.

Great rental experience, good car condition, low prices, convenient procedures

Good

I'd booked 'Premium' which refers to LDAR, instead they only had a downgrade ready for me (FDAR). They said they could not get any premium, but then they also did not notice me before pick-up, giving me the chance to rebook at another company. I called the station next day to lett them check for a possible switch of cars at another town where I stayed over weekend, but they never rang me back.