Satisfactory

Good

The staff at Dusseldorf airport were very friendly and provided clear directions to the car pickup area. We got an Audi A3, which was in excellent condition with powerful acceleration. The gas station nearby was very convenient.

Although this Enterprise car rental company is cheap, it is very unreliable. Two rentals ago, I booked a B-class station wagon and received an A-class Focus station wagon instead. The last rental was even worse; they told me there were no cars available when I arrived at the store. So far, Zuzuche has not given me a satisfactory response.

If you're landing at Terminal 2 of Frankfurt Airport, I highly recommend this rental company. It's extremely convenient; the office is the first one you see when exiting, and it's very close to the parking lot, making both pickup and drop-off very easy. The front desk and parking staff provide typical German service—very warm and friendly.