Superb - Efficient and Friendly

Very satisfied

I was informed that the assigned car had some scratches on the front and back, but the rental company said they were aware of it and it was fine. I found the vehicle acceptable. No staff accompanied me for the vehicle inspection during pickup, so I checked the car myself and recorded a video. However, the scratch on the front windshield, which was difficult for users to notice and not visible in the video, was not pointed out or detected during pickup. I noticed the scratch after leaving the lot on the same day but didn't pay much attention because it was small. During drop-off, the inspector immediately pointed it out and demanded compensation for the front windshield, stating that any damages discovered after leaving the lot could not be used as proof of non-responsibility. I was asked to pay €85 on the spot, and I had no choice but to comply. However, I later received an email claiming that €85 wasn't enough and that an additional €800+ was required. Choose carefully! This Alamo, National, and Enterprise branch in Paris appear to be operated as a single entity.

The service attitude is excellent!

Promised automatic car was not available at 10am on pick up date. Had to come back at 3pm to pick up car.

La voiture était très bien, c’etait une voiture neuve, très pratique pour la decouverte de la Corse. Concernant le retour, je trouve ça dommage de devoir attendre 30 minutes entre le moment où l’on rend les clés et la levée de la caution. En effet, les salariés se doivent de vérifier l’etat du véhicule, mais cela est un peu long surtout en période estivale

Le site de réservation est simple, toutefois, attention les mails vont très souvent dans les Spams