Very bad experience

I.Elbaraasi

Greece

Reviewed: Sun, Apr 14, 2024

About Europcar: 7.0 /10

The pickup process took longer than expected when compared to other companies I have dealt with before. Upon returning the car, the rental company informed me that there were scratches on the front disc wheel and charged me 171 euros. However, when I received the invoice via email, it stated that I only owed 140 euros.

About QEEQ: 10.0 /10

Reply by Qeeq:
Thank you for your feedback on QEEQ. We apologize for any inconvenience caused. The supplier will conduct a thorough inspection of the car after you drop it off. To ensure a seamless drop-off process, we kindly suggest that you take photos of the car's interior and exterior and verify any existing damages marked in the contract. If possible, please request a check-in report when you drop off the car. Should you encounter any issues or require our assistance, please don't hesitate to contact us

Mini | Citroen C1 or similar

12-day rental

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Byron Bertie

Greece

1 days rental

Reviewed: Wed, Feb 19, 2025

About Europcar: 10.0 /10

Very satisfied, quick and convenient pickup and drop-off.

About QEEQ: 10.0 /10

Renee Adolph

Greece

1 days rental

Reviewed: Sat, Sep 28, 2024

About Europcar: 8.0 /10

I picked up the car around 5 PM and it took approximately 40 minutes. The staff member mentioned that flights at this time might be more frequent, resulting in staff shortages. The tire pressure was low because it hadn't been inflated in advance. I felt like I had to keep pushing the staff to handle things for me. Also, the car wasn’t provided with a full tank of fuel, which made it harder to manage the fuel level when returning. The car features CarPlay, auto hold, and a touchscreen, but it does not have a rearview camera.

About QEEQ: 10.0 /10