Good value for money.

Great customer service on collection and return of the vehicle. Originally rented from Europcar but got refused due to some new rule that a random check has to be done on the driver. Budget were more than accommodating and their customer service makes me want to return

The car I booked was not available, even though there were NO OTHER CUSTOMERS because of the coronavirus. And most other suitable cars were NOT AVAILABLE. Finally we were given a Ford Focus which was covered in scratches and damage. This was not a problem for me but led to some misunderstanding when I returned the car.

The Budget return counter was closed. I had to call the number indicated there, only to find out that there's a key-drop box. Why didn't they just write it there??

Really nice customer service staff who made sure everything was to plan

Great app with easy use

Like: Service, speed and value for money
Dislike: The car. It was a Smart for four. It was horrible to drive. Very noisy very slow. Its actually a Renault Twingo with a smart badge on it. Even for a Renault it was bad !!