Casino goer

It's okay.

After completing the paperwork at the office and receiving the keys with the parking location, we were left to our own devices. No one inspected the car, and no one explained how to use the E-TOLL, which almost led to a toll violation. Fortunately, a toll booth employee stopped us and showed us how to use it properly.

They immediately tried to sell me upgrades, from vehicle models to toll fees; it made me very confused after a while. I booked a mid-size SUV, but she said I definitely needed a full-size one for convenience, etc. When I insisted on no upgrades, she stopped offering upgrades but did not revert to my original booking. I ended up paying over 500 extra dollars to upgrade to a 'standard-size SUV,' but these cars are almost the same size. It’s hard to distinguish which ones are 'mid-size' and which are 'standard.' I ended up paying almost double the original price (which was over 700 USD). Since I had printed my reservation, I noticed at pickup that the price I booked was not listed, just a rough estimation in RMB. I assumed the amount shown was the total I needed to pay. I repeatedly asked if I had already paid, and they told me they were not aware of my previous payments but that payment was necessary at pickup. They said I had only paid for the car itself, without any extras. It was only when I checked my bank account after picking up the car that I realized I had been charged extra. Looking back at the receipt, the model was marked as an 'upgrade.' I feel strongly deceived!

The car rental process at Dollar in Newark Airport was quite convenient. The staff did not heavily promote insurance. Since we picked up the car at night and it was raining, there were no staff on site. When someone did show up, they just pointed to the cars in the distance and let us choose one ourselves. Luckily, the SUV we picked was in good condition.

El auto fue una gran sorpresa, un BMW, impecable, increible, las vestiduras muy cuidadas, solo al principio tuvo una falla electrica donde recien salimos del aeropuerto nos marcó que necesitabamos ponerle anticongelante, tuvimos que ir a revisarlo y nos dijeron que traia una falla eléctrica que no nos preocuparamos. Toda la experiencia con el auto increible. Nos atendió Marissa en el mostrador, super amable, nos ayudo en todo momento,muchas felicidades un excelente servicio en todo momento.

muy facil y sencilla de utilizar. Soy mega fan de QEEQ.COM!!!