Casino goer

Too many people and slow service caused excessively long queue times, wasting a lot of my limited time during a short layover in Hawaii.

The car rental company feels somewhat deceptive and lacks transparency. Even if you pay more on the platform and purchase all the insurance options, they still push unclear additional services at the counter. Renting a car through this platform is based on previous after-sale service experiences, but the rental company arbitrarily charges and adds unknown fees, which is extremely frustrating and shows a lack of credibility for a large company. Very disappointing.

Paid and booked a month in advance, but still waited two hours for the car and was given a lower category model.

The service was good, especially the car return process which was simple and quick.

The service was very good, but the staff kept pushing insurance.