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Live chat Email us Service Code: 7203785123
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Car was great, instructions for pick up were confusing

Reviewed: Wed, Jan 10, 2024
About Budget: 8.0 /10
Checking in was extraordinarily slow, as there were only two people in front of me in line and it took over half an hour.
About QEEQ: 10.0 /10
The Pick-Up instructions for ORD are misleading: "From the terminal, you can see the shuttle bus pick-up area. Take the shuttle bus to the store and check in at the counter" ORD has a tram to get to the car rental lot from the terminals; only airport hotels have shuttle buses. Please correct the instructions to indicate that travelers should take the tram.
Compact | Toyota Corolla or similar

Relevant Reviews on Budget Ohare Apo Chicago

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Standard | Tesla Model 3 or similar
Reviewed: Sat, Dec 28, 2024
“Great Tesla experience”
About Budget: 10.0 /10
great service! car was fully charged, I drove only to downtown and back and returned the car with 74% of batery which was completely for free! you can use 30% out of 100 for free and wil not pay if % at return is more than 70
About QEEQ: 10.0 /10
great service and good price for last minute booking

D.Hill

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Small SUV | Toyota RAV4 or similar
Reviewed: Tue, Sep 3, 2024
“Easy, stressfree and respectful.”
About Budget: 10.0 /10
Bajrama who checked us in was super helpful, great customer service, attentive to our needs.
About QEEQ: 10.0 /10
Very easy, great communication.

Chester Yonng

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Reviewed: Mon, Mar 18, 2024
About Budget: 10.0 /10
Good
About QEEQ: 10.0 /10

Meredith Juliana

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Reviewed: Sun, Oct 3, 2021
About Budget: 2.0 /10
Missing 0.1 gallons, charged $54.

Monroe Henley

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Reviewed: Sun, Dec 23, 2018
About Budget: 2.0 /10
Originally booked vehicle was fine without an upgrade, but was misled by sales into an unnecessary upgrade. Sales also misled about fuel charges, road tolls, etc., and didn't install an automatic payment device. Very poor experience.

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