Very satisfied, the staff were very nice and explained everything in detail during the pickup. When returning the car, there was some minor scratch damage. We proactively informed the rental company, and after confirmation, they did not deduct the deposit. The car was new and easy to drive!

Satisfied

Yes good car

Initially booked a Toyota Corolla but was given a Toyota Yaris instead. The Yaris was quite noisy. When picking up the car, the vehicle couldn't connect to the navigation system. The staff tried for a while and then said it was broken. Later, the connection worked intermittently. When involved in an accident, calling the rental company took more than half an hour to reach someone after numerous transfers. After that, there were no instructions given, just asked us to reply via email. Upon returning the car, there was no significant acknowledgment, just a simple 'ok, ok.' Later that day, they charged the maximum authorized amount to the credit card. For a minor collision, they charged the maximum; what if it was a serious collision?

Very satisfied