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Search for Icerental 4x4 Car Rentals in Keflavik

Horrible Customer Service - Scam

Reviewed: Fri, Nov 10, 2023
About Icerental 4x4: 7.0 /10
The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD. The car was great, customer service was horrible.
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Reply by Qeeq:
Thank you for choosing QEEQ and for sharing your experience with us. We apologize for any confusion caused by your purchase of insurance at the counter. It appears that you had already purchased AXA insurance through our website, so there was no need for duplicate coverage at the counter. To avoid any unnecessary costs, we kindly ask you to present the AXA insurance letter when picking up the car, to decline any additional protection. If you require any further assistance, please contact us.
Dacia Duster image
Icerental 4x4
Keflavik International Airport(KEF)
Keflavik
Iceland
Medium SUV | Dacia Duster or similar

Relevant Reviews on Icerental 4x4 Keflavik Internaitonal Airport

Linda Nancy

View more >
Icerental 4x4
Keflavik International Airport(KEF)
Reykjavik
Iceland
Reviewed: Sun, Jun 8, 2025
About Icerental 4x4: 2.0 /10
About QEEQ: 8.0 /10

Bradley Commons

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Icerental 4x4
Keflavik International Airport(KEF)
Reykjavik
Iceland
Reviewed: Sun, Aug 25, 2024
About Icerental 4x4: 4.0 /10

Judith Gracie

View more >
Icerental 4x4
Keflavik International Airport(KEF)
Reykjavik
Iceland
Reviewed: Sat, Oct 12, 2024
About Icerental 4x4: 10.0 /10
The front desk staff was meticulous and handled everything promptly.
About QEEQ: 10.0 /10

Keith Reynolds

View more >
Icerental 4x4
Keflavik International Airport(KEF)
Reykjavik
Iceland
Reviewed: Mon, Sep 23, 2024
About Icerental 4x4: 10.0 /10
Very good
About QEEQ: 10.0 /10

Ashwinkumar

View more >
Compact | Skoda Octavia or similar
Icerental 4x4
Keflavik International Airport(KEF)
Keflavik
Iceland
Reviewed: Sun, Oct 20, 2024
About Icerental 4x4: 8.0 /10
I booked Skoda Octavia two wheel drive. Since the vehicle was not available, Suzuki S cross four wheel drive was given during pick-up. The staff convinced us that four wheel drive is better and that the vehicle is upgraded free of cost. It made us think that we are getting a better vehicle. But it turned out that's not the case. A two wheel drive would have been more than enough for our journey. Also since we had taken a four wheel drive car, it impacted the mileage and so we had to spend a lot more on fuel. Other than that we did not face any issue. The vehicle was given in good condition. It was good to drive.
About QEEQ: 10.0 /10
Qeeq offers car rental and insurance at the cheapest price. The customer service is also top notch.

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