The overall service was good, and the vehicle inspection was thorough. Before departure, they reminded me about the type of fuel to use and suggested I double-check the vehicle and take photos as a record.

I was satisfied with the quality of service. Even though I struggle with foreign languages, I was still able to pick up the car smoothly. The vehicle had quite a high mileage, but its condition was still good. The car inspection during drop-off was quick, and I only waited a short time before taking the shuttle bus back to the airport.

Personal amable, auto cómodo y lo entregaron calefaccionado

Plataforma fácil de usar

Excellent service of shuttle from and to airport, easy and fast on deck, car as I expected.

The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD. The car was great, customer service was horrible.