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Live chat Email us Service Code: 2025175123
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Terrible Sevice

Reviewed: Tue, Nov 7, 2023
About Apex: 6.0 /10
Pick up should have more details about after hours as we needed to be picked up and taken 85 km because there was no contact A/H number.We made our own arrangements with rental company and had to be driven another 45 km to rental depot near Coolangatta.Rental company told us we needed to drop off car day before due as it needed to be back by 4.30pm. Our flight left before they opened, but QUEEQ clearly states " for out of hours droppoff , leave in any Budget or Avis rental space at Gold Coast Airport. Car Rental people would not agree to this, so again we needed a lift to Gold Coast Airport at 5am to fly out. Terrible terrible costly experience You need to sort out your after hours service ,in this day and age I would describe your service as Draconian . Remember "The world is awake 24/7 not 12/5.
Compact | Hyundai i30 or similar

Relevant Reviews on Apex BRISBANE AIRPORT

Lee Doyle

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Reviewed: Sat, Aug 24, 2024
About Apex: 10.0 /10
Very convenient. I forgot everything, but after providing the electronic documents, everything went smoothly for the car pickup. However, it's best to come prepared.
About QEEQ: 10.0 /10

Linda Nancy

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Reviewed: Mon, May 14, 2018
About Apex: 6.0 /10
The waiting time was quite long, exceeding the expected pickup time by over an hour. However, they refunded $16 as compensation, $2 for each day.

M.HO

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Economy | Suzuki Swift or similar
Reviewed: Fri, Jul 29, 2022
About Apex: 4.0 /10
The manager is bad! He has discrimination for Asian! My experience is very bad!
About QEEQ: 8.0 /10
all goo

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Compact | Kia Cerato or similar
Reviewed: Thu, Mar 5, 2020
“A good experience”
About Apex: 7.7 /10
Car pulling to left on picking up car resulting in bulge on inside of tyre which necessitated a new one. Apex helpful in locating a new one. Great difficulty in finding return centre in Brisbane then nowhere to put luggage except office a walk away.
About QEEQ: 10.0 /10
Excellent service .

J.Tarry

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Wed, Dec 25, 2019
“Fine, but slow at pick up”
About Apex: 6.7 /10
Incredibly slow. We landed at 8:30am and it wasn't until 11:15am that we were in a car.
About QEEQ: 8.0 /10
Fine. No problems

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