Given small car and caused cannot fit 4 adults & 1 baby carseat.

This company is a scam. When I returned the car, I refueled it to the same level as when I received it. However, after I returned the car, they unjustifiably charged my credit card over twenty Australian dollars. When I went back to their office to dispute it, they checked the car again and found out it was their mistake, but they didn't refund my money. The inspector, an unreasonable woman, falsely claimed she smelled smoke in the car and wanted to charge me over a hundred Australian dollars. They gave me two options: either pay the extra hundred and get the twenty dollar refund, or lose the twenty but not pay the hundred. It was clear they were trying to extort me. Why didn't they inspect the car carefully when I returned it? When I found out about the extra charge and went back to get my refund, they used this excuse to con me out of more money. Garbage company!

overall a fast process to get the car

Pick up process is extremely slow during busy times.

The girl of counter staff service not good, the car condition is poor. Car body very very dirty, no cleaning. very poor experience. No next time.

Atlas is a horrible company to book with, over changed me, out the dates in wrong and the staff were very rude. Never renting with them again.