On the whole, great.

France

Reviewed: Sun, May 12, 2019

About Europcar: 9.0 /10

Beware the additional ECO charge applicable to all bookings

About QEEQ: 8.0 /10

Easyrentcars eventually refunded the ECO charge that Europcar added on. great service, took a good while.

Full Size Van | Mercedes-Benz Vito or similar

1 days rental

Relevant Reviews on Europcar LYON AIRPORT SAINT EXUPERY

K.Best

France

7-day rental

Full Size Van | Toyota ProAce or similar

Reviewed: Mon, Feb 24, 2025

“Smooth experience”

About Europcar: 7.0 /10

We were sold snow chains at the counter which we were told were required by law. If this is the case they should be included in the rental? Were also quite pricey at 100 euros extra

About QEEQ: 10.0 /10

Excellent pricing, communication and customer service

Isabel Jim

France

1 days rental

Reviewed: Sat, Jul 6, 2019

About Europcar: 6.0 /10

Some counter staff are not very familiar with the procedures, no one answers the service phone, long waiting times.

Irma Houston

France

1 days rental

Reviewed: Thu, Jun 21, 2018

About Europcar: 8.0 /10

The service is very good, but they inform you that the car you booked is no longer available. The available cars require an additional charge.

Lizzy B

France

1 days rental

Compact | Ford Focus or similar

Reviewed: Fri, Aug 31, 2018

“Easy”

About Europcar: 9.2 /10

Like: All very quick and easy.
Dislike: The deposit money still hasn't been released on my card a week later despite them saying it would be as soon as I returned. Also, would have liked to inspect vehicle with staff before signing.