Awesome experience

Not get the car ive booked for but after multiple requests, gave me a great vehicle.

Best prices, customer service actually call me to let me know my booking status.

We expected a compact car similar to a Ford Focus. a car that has an engine of 1.6-2.0 liter with at least 125 HP. The Opel Crossland X that we were given had a weaker 1.2 - liter Turbo engine with 110 HP. Although we told the Europcar clerk that we are heading for the French Alps, he decided on that weak car. It was no pleasure at all to hear the engine scream climbing the steep ascents in the Alps or trying to keep the car at 130 km/hour on the freeway. I am still waiting for the final charge on my credit card, to see if the deposit was released from it.

Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.

Like: Easy to pick up and drop off
Dislike: Car with many scratches No choice for the car in the same category