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Search for Hertz Car Rentals in Jessup

Horrible customer service With Hertz

Reviewed: Thu, May 9, 2019
About Hertz: 2.0 /10
Hertz did not have my vehicle the day of pick up. Eventhough I reserved it a week and a half in advance and called twice to confirm the reservation. They were on able or willing to assist me and I received the worst customer service.
About QEEQ: 8.0 /10
Dodge Ram ProMaster City image
Hertz
Jessup
United States
Mini Van | Dodge Ram ProMaster City or similar

Relevant Reviews on Hertz in United States

Rory Kit

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Jun 23, 2025
About Hertz: 10.0 /10
Overall good experience. They did try to upsell, but they were not pushy when I declined. They just have a duty to inform about the high costs of towing and labor, etc.
About QEEQ: 10.0 /10

Amanda Veblen

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Hertz
John F. Kennedy Intl Airport(JFK)
New York
United States
Reviewed: Sun, Oct 6, 2024
About Hertz: 8.0 /10
Not bad.
About QEEQ: 8.0 /10

Winni Veblen

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Hertz
Portland International Airport(PDX)
Portland
United States
Reviewed: Mon, Mar 26, 2018
About Hertz: 6.0 /10
Average, doesn't feel like a big company.

Meredith Flynn

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Hertz
Salt Lake City Airport(SLC)
Salt Lake City
United States
Reviewed: Fri, Aug 29, 2014
About Hertz: 10.0 /10
Great service, very clean car, and good condition! Picking up and returning the car was very convenient.

Aimee

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Compact | Nissan Versa or similar
Hertz
Bradley International Airport(BDL)
Hartford
United States
Reviewed: Fri, Jul 27, 2018
“Easy, Hassle free, great value”
About Hertz: 10.0 /10
Like: The whole process from pick up to being dropped off back at the airport was smooth.
Dislike: The shuttle driver was a bit unfriendly and gruff when he picked us up at the airport. Not a great welcome. They did try to upsell me to a midsize but it wasn’t a huge deal and they weren’t pushy about it.
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