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Search for Europcar Car Rentals in Melbourne

Would Recommended it 10 on 10

Reviewed: Tue, Aug 22, 2023
About Europcar: 10.0 /10
Onboarding and Guidance was on point - they had made sure that I understood the rules before handover. The car was fresh and clean as I was given the keys for a brand new car which had only driven 17 kms.
About QEEQ: 10.0 /10
10/10 for the customer support an booking experience
Mg Hs Essence image
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Medium SUV | Mg Hs Essence or similar

Relevant Reviews on Europcar MELBOURNE AIRPORT

Bertram Toynbee

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Oct 6, 2024
About Europcar: 4.0 /10
About QEEQ: 10.0 /10

Shirley James

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Jan 31, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Ingram Matthew

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Mar 18, 2016
About Europcar: 8.0 /10
The service was enthusiastic and quite professional.
About QEEQ: 10.0 /10

Sandra

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Intermediate | Toyota Corolla or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Apr 17, 2019
“Upgrade which I did not ask for but I was charged for and was not informed”
About Europcar: 10.0 /10
The system automatically gives Europcar 10/10 based on the answers I gave to the questions about Europcar. However I would like to say that for overall rating, I think Europcar deserves a 7.5 out of 10 and that was because they upgraded me from an intermediate (I had booked a Toyota Corolla) to a SUV, a Holden Equinox, and charged me for the upgrade. When I asked the staff on duty, they said they did not charge for the upgrade. However when I received the invoice the extra that I paid was listed as upgrade of car. I feel that this is not very ethical of Europcar. They should give me the same class of car that I booked or if they are unable to, to give me an upgrade with no extra charge. I have no complain regarding the car itself. My issue is the ethics of Europcar rental policy.
About QEEQ: 10.0 /10

HB

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Medium SUV | Mitsubishi ASX or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Feb 26, 2019
“Fabulous”
About Europcar: 10.0 /10
Paying for additional driver was not expected
About QEEQ: 10.0 /10

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