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Search for Hertz Car Rentals in Niagara Falls

Generally satisfactory experience right from picking up the car until returning the car

Reviewed: Thu, May 9, 2019
About Hertz: 9.0 /10
We originally booked for Chrysler Pacifica but due to some problems with the assigned car we were offer Nissan Pathfinder, we are happy with the alternative arrangements We were told by phone earlier that Hertz can pick us up at rainbow bridge when we enter US from Canada, but when called again when we arrived at the exit of rainbow bridge we were told that the journey would take more than 15 min and it is outside the pick up range
About QEEQ: 10.0 /10
Chrysler Pacifica image
Hertz
Niagara Falls
United States
Mini Van | Chrysler Pacifica or similar

Relevant Reviews on Hertz in United States

Lena Bryce

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Hertz
Seattle
United States
Reviewed: Wed, Nov 6, 2024
About Hertz: 10.0 /10
The service from this big company is excellent, and there was no upselling. I rented the car at a downtown store, and when I returned the car at 10 PM after they had closed, all I had to do was park the car and leave the key. The only downside was that the car was slightly old. We visited Mount Olympus, which was truly memorable!
About QEEQ: 8.0 /10

Quentin Beerbohm

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Hertz
Philadelphia Airport(PHL)
Philadelphia
United States
Reviewed: Wed, May 15, 2024
About Hertz: 2.0 /10
Long wait time for car pickup, low efficiency, no reminders when signing the contract, and unexpected charges afterward.
About QEEQ: 10.0 /10

Vera Robbins

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Hertz
New York
United States
Reviewed: Sun, Aug 29, 2021
About Hertz: 8.0 /10
The staff's attitude was indifferent, but that's just how New Yorkers are—cold, but efficient. No lines for picking up or dropping off the car, very simple.

A.Miller

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Luxury SUV | Cadillac Escalade 7 Seats or similar
Hertz
T.F Green Airport(PVD)
Providence
United States
Reviewed: Thu, Jun 20, 2019
“Lemon aid from lemons.”
About Hertz: 7.3 /10
Didn’t have the car I reserved. Card reader didn’t work. Had to process card manually. After 3 different cards, and 15 tries. The kid literally said “maybe it’s our card reader” Who doesn’t have chip readers when their entire business is based on credit card processing? Customer service rating below zero if possible.
About QEEQ: 10.0 /10

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Standard | Volkswagen Jetta 2 Doors or similar
Hertz
Fort Myers Airport(RSW)
Fort Myers
United States
Reviewed: Mon, Mar 18, 2019
About Hertz: 7.7 /10
Car was not clean. One person on service counter. Was not the car I booked - gave us a Malibu which was fine.
About QEEQ: 8.0 /10

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