Excellent

Very good

The rental store near Los Angeles Airport is a few kilometers from the airport. If there is no traffic, it takes just a few minutes to get there. We encountered peak traffic and it took us over ten minutes to get there. We arrived at 9 PM with over ten people in line, and it took about half an hour before it was our turn. The car rental process was completed in about ten minutes, with no upselling or hidden charges. You can choose between different brands within the same class when picking up the car in the parking lot. We opted for a Hyundai Santa Fe, which was larger than the originally booked RAV4. Returning the car was almost hassle-free; simply drive to the designated location, hand over the key, take the receipt, unload your luggage, and you're good to go. It was very convenient! Next time I am in the USA, I will definitely choose ALAMO for car rental again.

Satisfied

Quick, convenient, and cheap

Alamo was good but their agent did not really have time to explain what insurance is for what. I recommend buying at least the tyre insurance from them so you are not mandated to pay a huge bill in case of a puncture. (For the comprehensive insurance you have a lot of options via Easyrentcars, Credit Cards, Travel insurance, etc. Usually the one at the Alamo counter is the most expensive. So do the math before you travel!) In case you want a specific model as I did: Alamo has a huge selection of cars at the LA branch. When you get off the bus you can actually quickly check what cars are in the bay. I really wanted a Mustang convertible. Since I did not know to check in the bay before entering the branch I asked the agent if it was available. He offered me a Mustang Cabrio GT as an upgrade. But since I was not willing to pay a £250 upgrade on top of the £250 rental I took the risk of having a similar model. Luckily they had several Mustang convertibles available and I just took one of them without upgrading.

Easyrentcars is a superb provider. They make it super easy to find the right car for your needs. And I really like their feature that re-books the same car in case it becomes cheaper over time.